Home Health Care Services

At Celestix Communications, we specialize in providing end-to-end operational support to Home Health Care agencies throughout Michigan, enabling them to deliver high-quality, patient-centered care with efficiency and precision. Our team brings deep expertise in industry-standard EHR systems, including Kinnser, Devero, and Axxess, ensuring that every patient record is accurately entered, scheduled, and tracked. By combining EHR proficiency with in-depth knowledge of provider workflows, geography, and care coordination, we help agencies streamline administrative processes, enhance communication between disciplines, maintain regulatory compliance, and ensure seamless, well-documented patient care across all services.

1. Patient Intake & Scheduling

We accurately enter patient information into EHR systems and communicate with all disciplines — RNs, PTs, OT, ST, HHAs, MSWs, massage therapists, and others — to schedule visits according to patient location and geography. After the provider completes their initial visit and determines the care frequency, we schedule subsequent visits in the system, document every conversation for accurate records, and follow up with providers to complete any pending documentation or correct deficiencies.

2. Care Coordination & Communication

We act as the central communication hub between patients, facilities, and healthcare providers. Using EHR platforms, we ensure care plans, visit updates, and follow-ups are shared promptly with all disciplines, improving collaboration, patient outcomes, and provider satisfaction.

3. Deficiency & Compliance Management

We monitor all documentation and records across disciplines to identify missing or incomplete items. Leveraging our EHR expertise, we alert your team to deficiencies, maintain compliance with state and federal regulations, and help agencies stay audit-ready while ensuring smooth operational flow.

4. Documentation & Reporting Assistance

We organize, track, and send reports and patient records to facilities and providers as needed. By utilizing EHR systems, we support all disciplines with accurate documentation, timely communication, and coordinated patient care, ensuring every interaction is properly recorded and accessible for compliance and quality monitoring.